No information is collected on you the customer until such stage as you register for the Right2Learn service.

On registration there is a combination of mandatory and optional information that we request.

The County and Postcode enables us to ensure that all assessments taken by any child you register are compared within the correct regional database. Your communication details (email and telephone) enable us to provide customer support, such as to send the account information and statistical reports to you upon completion of assessments or respond to technical issues regarding service delivery.

All communication from Right2Learn to customers will be by email or telephone only.

The school year of your child is required so that we can ensure the correct assessment is allocated.

The optional information relates to the fun element of the service. You may enter a child’s forename and that of 3 friends if you wish. If so, this enables Right2Learn to introduce the names of the children entered as characters within the questions. This approach is part of the Toad or Toast game strategy about to be released, which is aimed at making the assessments more interactive and fun for your child.

We do not require more specific address or personal details to be able to deliver the service and will not request these details from you at any stage.

• Persistant cookies
  One way we collect information about you when you use our websites is through the use of cookies. A "cookie" is a set of data that a website server stores on your computer. Cookies enable websites to recognize your computer and to "remember" your entries as you move from page to page, or even when you revisit the site from time to time using the same computer.
  
  We use "Persistent cookies" on our website which remember a user at the user's next visit. Your persistent cookies are not automatically erased, and they remain on your computer until you erase them. (If you do not want these cookies to remain on your computer, you can erase them through use of your browser settings.)
  
  These cookies do not contain any personal information about you, and do not hold any information about which sites you visited before www.right2learn.co.uk.
  
  
• Log files
  Log files allow us to record visitors' use of the site. Netsquared, our web developers, puts together log file information from all our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it.
  
  Log files do not contain any personal information.

We will not communicate any of your details given to any other companies or individuals. The only person(s) with whom we will discuss any aspect of your account with is the account holder, which is determined when you register.

Account holders may also request that their personal and address information is removed from the database. Such requests will result in the account and all personal information being deleted. We reserve the right to retain the statistical score (without relation to personal information) within our regional and national database for ongoing comparative purposes.

As such, you may wish to enter your child’s name for the assessments to include the fun Toad or Toast element and then remove their names after you have printed off their certificate.

You may also remove your email address from our email newsletters if you wish.

If there are any concerns you may have or areas not answered within this policy statement, please contact us by email.

This policy is subject to periodic updates to ensure that all customer concerns/queries are addressed.